Upgrade Your Services in Healthcare and Laboratory Industry With New Mobile Solutions
We are excited to introduce Mobile Solution 2.0, now with offline access, to radically improve the way healthcare and laboratory equipment is serviced
Equip your technicians with an order management assistant that gives them access to machine history and all the details of the customer relationship. Increase the quality of service and the awareness of everyone involved. Speed up invoicing process and manage your data offline
Get offline access
Manage service activities with your clients even without internet connection
Avoid miscommunications
Plan service in advance and become transparent for customers
Improve service quality
Track all service details and generate professional outputs
Accelerate cash flow
Speed up approval process and eliminate manual data entry
Join innovative healthcare and laboratory equipment suppliers
Intuitive layout
All information about service activity and related data is available to your service technicians. Service details, tasks, gallery, billing, communication, customer details, equipment service history, etc. —all in one place
Simple service management
You can easily manage information related to your service activity. Material is automatically synced to your accounting software and ready for your technician’s revision and customer’s approval. Work and expense reports are confirmed in one step. If needed, you can add checklist of tasks to be fulfilled by service technician. With just a few clicks, you can include all necessary details about service activity
Services are approved by the client on-site
Once services are completed, enter the details into the application and request a client signature. This ensures transparency in your cooperation, as the client confirms the provided services immediately
One click away from your mobile calendar
All your service technician’s events are available in his/her mobile callendar, synced for offline use. One click away are all details about the service activity, the customer or the serviced equipment
Easy activity and equipment search
Your global search for service activity (by it’s serial number, customer name, equipment VIN code or model name, etc.) For your service technician’s higher comfort, your latest service activites are on top in search history
The best solution for mobile workers
It happens quite often, that the salespeople and service technicians get into situations where it is not comfortable for them to open the laptop or they simply don't have a good signal. Thus, the digitization of the information gathering process is getting harder, furthermore it is not possible to completely switch to it without a "backup solution" in the paper format. Eventually, this results in disorganized information and potential data loss. That is why at Atollon we decided to create a mobile solution that can be handled even offline
Ready for near future
Atollon has invested thousands of hours on new AI tools implementation, which is ongoing effort to help service technicians manage work load in field service. From understanding service history, over studying technical documentation to identifying service tasks proactively. AI assistant will become inseparable buddy of your service workers in upcoming releases
Application for mobile phones and tablets
The new generation of Atollon is optimized for iPhone, iPad, and Android devices. Atollon Mobile 2.0 has an intuitive and modern layout, making it easy for anyone to learn how to use it. Equipment history is ready on click. The service activity feature is user-friendly and designed for immediate customer signature approval
You are few steps away from your powerful mobile solution
Innovate your healthcare sales and service with new generation application that will help you to increase revenue and improve service quality in the following 3 steps
Setup project for success
up to 1 day
- Analysis of your current situation and IT environment
- Identification of opportunities for revenue growth
- Set up target metrics of performance
Implementation to your environment
2-3 weeks
- Configuration of the system
- Import equipment and integrate accounting
- Adjust outputs: documents and reports
Measure and improve the results
Ongoing
- Pilot project
- Training of users
- Tracking results
- Getting feedback and suggest improvements
